FAQs

Frequently Asked Questions (FAQs)

1. What do you sell?
We supply a wide range of electric motorcycle parts and accessories. Whether you’re replacing stock components or looking to upgrade, we’ve got everything you need to keep your ride running at its best.

2. How do I place an order?
Ordering is quick and straightforward. Just browse our store, add the items you want to your cart, and head to checkout. Enter your shipping and payment details, confirm your order, and we’ll take care of the rest.

3. What payment options do you accept?
We accept major credit cards, PayPal, and other secure payment methods. All payments are encrypted to protect your information and give you peace of mind.

4. How much is shipping?
Shipping is Completely Free Worldwide. No extra charges, no hidden costs—wherever you are, delivery is included in the price.

5. Can I return a product?
We only accept returns for items that arrive faulty or damaged. If that happens, contact us right away and we’ll arrange either a replacement or a refund. Please make sure to check your order carefully when it arrives.

6. How do I track my order?
Once your order has been shipped, you’ll receive an email confirmation with a tracking number. You can use this to follow your package until it reaches your door.

7. Do your products have a warranty?
Some products may come with a manufacturer’s warranty. Coverage can vary depending on the item, so check the product description or get in touch with us if you need more details.

8. Can I cancel or change my order?
If you need to cancel or make changes, let us know as soon as possible. As long as your order hasn’t been processed, we’ll do everything we can to update or stop it.

9. How do I contact support?
You can reach our support team anytime by emailing info@electricmotocompany.com  We aim to reply quickly and are always happy to help with product questions, order updates, or advice.

10. Where can I find maintenance info?
We share helpful tips and guides to make looking after your electric motorcycle simple. From basic upkeep to performance advice, our goal is to help you keep your ride in top condition. And if you’ve got specific questions, our support team is just an email away.